Shipping policy
Thank you for choosing MorcyBoutique! We are committed to providing you with convenient and efficient shipping. Whether you're located within the United States or internationally, we want to ensure that every exquisite garment reaches you safely and quickly.
1. Shipping area
- US Shipping: We currently ship to the entire United States.
- International Shipping: We also offer international shipping to several countries and regions. Please check the available countries and territories during checkout.
2. Shipping time
US Shipping
- Processing Time: All US orders are processed within 1-3 business days.
- Shipping Time: Standard shipping time is 3-7 business days, but delivery times may vary depending on the region and logistics conditions. Delivery times may be longer in some remote areas.
International Shipping
- Processing Time: International orders are processed within 1-3 business days.
- Shipping Time: Estimated delivery time for international shipments is 7-21 business days, depending on customs clearance and local logistics conditions in the destination country.
3. Shipping fees
US Shipping
- Shipping Fees: Shipping fees for domestic US orders are calculated based on the destination and package weight. Fees will be displayed during checkout.
International Shipping
- International Shipping Fees: International shipping fees are calculated based on the destination, package weight, and dimensions. The specific fees will be displayed during checkout.
4. Shipping methods
We partner with several reliable shipping companies to ensure the timely and safe delivery of your order:
- US Shipping: We primarily use courier services such as USPS, FedEx, and UPS for shipping.
- International Shipping: International orders are shipped using international shipping companies such as DHL, UPS, and FedEx. The specific shipping method varies depending on the destination and the availability of the shipping service.
5. Order tracking
Once your order is shipped, you will receive an email with a tracking number. You can use this tracking number to monitor the delivery progress in real time on the courier's website. If you have any questions about your delivery status, please feel free to contact our customer service team, and they will be happy to assist you.
6. Shipping Issues and delays
While we strive to ensure timely delivery of your order, delivery may be delayed due to uncontrollable factors such as weather, holidays, and epidemics. If your order encounters a delivery issue or delay, please contact us immediately, and we will promptly address the issue.
7. Return and exchange policy
If you are not satisfied with the product you received, you may request a return or exchange within 30 days of receipt. For detailed return and exchange procedures, please refer to our Return and Exchange Policy page.
8. Our Commitment
We understand that every customer wants to receive their desired product as quickly as possible, so we make every effort to ensure the timely and safe delivery of every order. Whether you're in the United States or internationally, MorcyBoutique is committed to providing you with a thoughtful shopping experience.
If you have any questions or concerns, please feel free to contact our customer service team, which will provide you with comprehensive support.
Thank you for your trust in MorcyBoutique, and we look forward to bringing you more wonderful shopping experiences!